Getting Started

The following extra services are available if selected at checkout: Inside the fridge, inside the oven, deep cleaning, inside windows, basement, move in/move out, laundry, and inside cabinets.

If you have already booked a clean please log in to your account and add any instructions to your booking notes. Alternatively, you can contact us [email protected] and let us know. Some special requests may be an extra charge.

Note: To protect the safety of our professionals, we cannot perform the following: cleaning that requires climbing on ladders, exterior windows, mold removal, deep stain removal, insect and pest removal, cleaning pet messes, cleaning blinds, and items that require heavy lifting.

Scrub Buds cleaners are equipped with safe, family and pet-friendly supplies and a vacuum at no extra charge to you. Please let us know if you would like to provide your own special supplies by adding a note to your account after you book.

Our pricing is based on the number of bedrooms and bathrooms. Simply go to our booking page and enter this information and you will your price.

You can see all of our services here


All Rooms

Interior cobwebs to be removed (up to 3 meters high)

The exterior of Air-con unit (up to 3 meters high)

Dust windowsills (up to 3 meters high)

Dust surfaces

Clean internal door trimming and handles

Clean mirrors

Clean cabinets exterior (internal if client requests)

Vacuum carpets

Mop all surface types

Empty and clean trash can and replace trashcan bag



Clean appliance exteriors (internal if client requests)

Clean oven exterior (internal if client requests)

Clean stovetop

Clean range hood

Scrub sinks around facet and drain area

Clean facet’s

Clean splashbacks

Clean and sanitize benchtops

Clean exterior of cabinets (up to 3 meters high)

Clean exterior and interior of the microwave



Make the bed, arrange all the pillows

Wipe under the bed (if hard surface)

Wipe headboard (if available)

Change sheets and covers (if requested, must be laid out)



Disinfect the toilet

Sanitize the basin

Clean sinks, splashbacks, and vanity surfaces

Clean and shine chrome faucets and handles

Clean mirror

Clean cupboard exterior

Clean bath and shower unit

Refill: toilet paper, paper towel and hand soap (must be left out)

We currently service Charlotte and the surrounding areas.

We service all Charlotte Meckburg neighborhoods including:

  • Northlake
  • Steele Creek
  • University
  • Dilworth
  • Plaza Midwood
  • Woodford Green
  • NoDa
  • South End
  • Uptown
  • Myers Park
  • Huntersville
  • Harrisburg
  • Mint Hill
  • Mathews
  • Pineville

1.After Making a Booking

After you make a booking on your site, you’ll be asked if you want to Confirm your Account. Once you confirm your account, you’ll be able to sign in see all of your Bookings as well as update your account.

  1. The Signup page

You can create an account by visiting the signup page.


Manage Your Account

Click to Book A Cleaning Online in 60 seconds!

Please login to your account to update your credit card on file.

Please email us at [email protected] and we will be more than happy to get that changed for you.

Note: Please make sure the new address is still in the service zone.

Please login to your account at this link to make changes to your bookings or to schedule a new service.  If you forget your password please select “I forgot my password” and you will be able to make password changes.  Alternatively, you can contact us here for any assistance.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner.
You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment.
You can not apply your coupon to past appointment that are already completed.

Please login to your account  at this link

Pricing & Policies

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right-hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointments that are already completed.

Trust & Safety

Notify Scrub Buds to cancel 24 hours before the Booking and you will not be charged. A $50 fee would apply if you cancel with less than 24hrs notice. We will charge the full fee if we come to your home and have no access or you cancel the day of.

If you are not 100% satisfied with your cleaning experience you have 24hours to alert us, a cleaner will come out and resolve the issue within 48 hours. If we have a full schedule we will be out at our earliest convenience but no more than 5 days later. A reclean will only be done on the problem areas given to the support team during the initial call.

If the client is available for the follow-up clean, the cleaners will do a walkthrough with you to ensure you are satisfied. If the client is not available they waive their right to any future cleaning. We do not give refunds as we like to ensure our service is completed.


Yes, we require that all of our cleaners pass a background check.

Please contact us here to report any issues. Our goal is 100% happiness, and we will quickly address any issues you may have.

Yes. We know inviting someone into your home is a big deal. All Scrub Buds cleaners are carefully vetted by us so we choose the right person to care for your home. We guarantee your Scrub Buds cleaner will always be:

  • Experienced & professional
  • English speaking
  • Background & reference checked
  • Interviewed in-person
  • Highly rated by other Scrub Buds customers