Terms and Conditions

Refund Policy

Notify Scrub Buds 24 hours before the Booking and you will not be charged. A 50% fee would apply if you cancel with than 24hrs notice. 

We will charge the full fee if we come to your home and have no access or if you cancel the day of. 

If work is not completed to satisfaction you have 24hours to alert us, a cleaner will come out and resolve the issue within 7 days. 

If the client is available for the follow-up clean, the cleaners will do a walkthrough with you to ensure you are satisfied. If the client is not available they waive their right to any future cleaning. We do not give refunds as we like to ensure our service is completed.

100% Satisfaction Guaranteed Policy

If you are not 100% satisfied with your cleaning experience you have 24hours to alert us, a cleaner will come out and resolve the issue within 48 hours. If we have a full schedule we will be out at our earliest convenience but no more than 5 days later. A reclean will only be done on the problem areas given to the support team during the initial call.   

 

If the client is available for the follow-up clean, the cleaners will do a walkthrough with you to ensure you are satisfied. If the client is not available they waive their right to any future cleaning. We do not give refunds as we like to ensure our service is completed.

 

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and Trademark law.

2. Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on Scrub Buds web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

     i. modify or copy the materials;
     ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
     iii. attempt to decompile or reverse engineer any software contained on Scrub Buds web site;
     iv. remove any copyright or other proprietary notations from the materials; or
     v. transfer the materials to another person or “mirror” the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Scrub Buds any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

a. The materials on Scrub Buds web site are provided “as is”. Scrub Buds makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Scrub Buds does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Scrub Buds or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Scrub Buds Internet site, even if Scrub Buds or a Scrub Buds authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Scrub Buds web site could include technical, typographical, or photographic errors. Scrub Buds does not warrant that any of the materials on its web site are accurate, complete, or current. Scrub Buds may make changes to the materials contained on its web site at any time without notice. Scrub Buds does not, however, make any commitment to update the materials.

6. Links

Scrub Buds has not reviewed all the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Scrub Buds of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Scrub Buds may revise these terms of use for its web site at any time without notice. By using this web site, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Scrub Buds web site shall be governed by the laws of the State of North Carolina without regard to its conflict of law provisions.
General Terms and Conditions are applicable to Use of a Web Site.